Returns & Exchanges

At Continental Eyewear, we want you to be completely satisfied with your frames; if you are not happy with your purchase, you may return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Frames

    Place the eyewear in its original protective case and packaging to ensure it remains undamaged during transit.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.