Returns & Exchanges
At Continental Eyewear, we want you to be completely satisfied with your frames; if you are not happy with your purchase, you may return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Frames
Place the eyewear in its original protective case and packaging to ensure it remains undamaged during transit.
- 3.Attach the Label
Print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.